Nigel brings over 28 years of experience to RATP Dev Transit London as the Chief Operating Officer. Commencing his journey as a trainee bus driver in 1995, Nigel's career has consisted of diverse roles and departments. Notably, Nigel played a pivotal role in winning the Loyang tender, leading to the establishment of his then company - as a prominent operator on the island.
Nigel's career is a demonstration of his commitment to customer service excellence and management in complex, unionised environments. In his current role, Nigel leads the operational teams; sharing best practices and delivering consistent standards that maximise performance. Nigel aims to elevate operational performance, customer satisfaction and overall business success.